Once you are selected to become a host, we will set up a time with you to install our hotspot. Installation typically takes about 15 minutes. The process is very similar to connecting any other device to your WiFi network, such as a computer or phone. You will be required to enter your WiFi password into our installer’s set up device (our installers never see your password, and there is no way to retrieve the password from the device.) Once our device is connected to your network, we will do a few system checks to make sure we can see the new hostpot in our system. You can then move the hotspot to any location in your home near a window so external devices (pet collars, eScooters, tracking tiles, etc.) can connect to it.